YWCA HANOVER EMPLOYEE BENEFITS

The following information regarding insured benefits are subject to the terms, conditions, restrictions and other eligibility requirements set forth in the formal agreements provided to each eligible employee. Should the descriptions in this overview differ with any formal agreement, document or plan summary, the plan agreement shall be considered correct. Benefit options offered by the YWCA Hanover are designed to address the diverse personal, financial and family needs of the YWCA Hanover’s staff.
Employees are eligible for each of the following benefits on the 1st day of the month following 60 days of employment.

GROUP HEALTH INSURANCE

• Employees working thirty (30) hours or more are eligible to participate in the group health (medical) plan.
• YWCA Hanover will pay 80% of the total premium and the employee is responsible to pay 20%.
• The employee is responsible for 100% of the cost for dependent coverage, if elected.

DENTAL/VISION INSURANCE

• Employees working thirty (30) hours or more are eligible to participate in the group health (dental/vision) plan.
• Available to employees, at cost.

LIFE, SHORT-TERM DISABILITY, LONGTERM DISABILITY INSURANCE

• Employees working thirty-five (35) hours or more are eligible for life and disability benefits:
• YWCA Hanover pays 100% of the total premium for this coverage.

RETIREMENT PLAN

• All employees of the YWCA Hanover may be eligible to participate in the YWCA Retirement Fund.
• An employee is fully vested following 2 years (24 months of consecutive employment) and having worked 2,000 hours.

PROGRAM DISCOUNTS

• YWCA Hanover offers enrollment in the YWCA childcare programs at a discounted rate. Discounted rate is evaluated each fiscal year and subject to change.

School Age Staff:

E-mail Resume Here

We are currently looking for school-age staff for our licensed school-age program. We serve school-age children on site from kindergarten to sixth grade within three local school districts.

Hours are Monday-Friday from 6:00am-10:00am and/or 2:00pm-6:00pm. This position is working with kids in grades kindergarten thru sixth grade. Additional hours are available as needed when schools are closed or during the summer months. Additional hours also may be available as needed working with ages 1-5. We are looking for staff for summers only and staff who can work year-round!

The candidate must be able to plan, implement and organize developmentally appropriate activities for children in kindergarten to sixth grade. Assist with school work as needed, observe and assess each student’s growth and development. Maintain a positive, healthy, and safe learning environment. Promote positive and professional relationships with children and families. Communicate with parents and families in a positive manner and follow DHS regulations and maintain STAR 4 standards. Willingness to learn van routes and drive the school-age van on occasion is a plus!

Qualifications:

• High School Diploma/GED
• 4 clearances (PA Criminal, Child Abuse, FBI and NSOR)
• 2 recommendation letters
• Physical with TB test
• 2500 hours documented experience working with children

UPLOAD COVER LETTER AND RESUME HERE

POSITION SUMMARY

The Client Advocate provides direct services to victims/survivors of domestic violence and human trafficking. YWCA Safe Home is a 501c (3) non-profit dedicated to empowering clients to achieve self-defined goals that will support their ability to obtain and maintain their personal safety and wellbeing. General duties include crisis intervention, legal advocacy and accompaniment, medical accompaniment, individual advocacy, safety, and goal planning, referral to/collaboration with other community resources, systems advocacy, 24-hour hotline assistance, options counseling, and filing of Protection from Abuse petitions. Additionally, the Client Advocate must be able to contribute, communicate effectively, and work well in a group setting to facilitate collaborative and trauma-informed direct client services.  The Client Advocate is a mandated reporter of suspected child abuse as defined by PA Child Protective Services Law.

ESSENTIAL REQUIREMENTS

1. Bachelor’s Degree in Social Work, Human Services, or a related field and/or equivalent experience in providing direct client services in a human services or non-profit setting. A combination of education and experience may be considered.
2. One to two years’ working knowledge of domestic violence, sexual assault, human trafficking, and other serious crimes and their impact on victims, preferred. A combination of education and experience may be considered.
3. Successful completion of the Pennsylvania Coalition Against Domestic Violence (PCADV) training and program orientation within an established timeframe, post hire.
4. Must pass criminal background check(s).
5. Must have valid Driver’s License and have access to reliable transportation.
6. Must travel in inclement weather, as needed.
7. Must be able to travel between work locations, as needed.
8. Must be able to maintain a flexible schedule to meet agency needs, including, but not limited to, working different shifts, and covering evening, weekend, and holiday hours for 24-hour crisis hotline.
9. Must be well organized and adaptable to changes in daily schedules and the work environment.
10. Responsible for on-call rotation of nights, weekends, and holidays, as scheduled
11. Must have demonstrated ability to work in a professional, respectful, and diverse workplace environment.
12. Maintain professional working relationships with people of differing backgrounds, ages, maturity, abilities, races, colors, creeds, genders, ancestry, national origin, marital status, sexual orientation, religion, socio-economic status, and experiences.
13. Must be an effective written and verbal communicator, and able to draft documents in a clear and concise manner free of grammatical or other mistakes.
14. Requires ability to maintain confidentiality, and to make appropriate decisions in crisis situations.
15. Proficient in the use of Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.
16. Must be able to keep necessary documentation, both written and computerized as required, including client services, case notes, safety/goal plans, referrals, time entry, mileage, and expenses.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide culturally competent and trauma-informed direct services to victims of domestic violence and human trafficking, including collaborating with Safe Home staff and volunteers to ensure a comprehensive and holistic approach to client services.
2. Ensure that clients receive appropriate and accurate information and referrals, emergency housing, options counseling, transportation, safety planning, goal planning, legal and medical accompaniment, and individual, legal, and systems advocacy.
3. Model trauma-informed care standards for clients and the community.
4. Conduct in depth client intake and follow-up interviews.
5. Maintain accurate and complete records of hotline calls, in person options counseling, legal proceedings, safety planning, goal planning, referrals, emergency housing, transportation, meetings, training sessions, and speaking engagements in compliance with both Safe Home internal policies and funder guidelines.
6. May be responsible for facilitation of support group.
7. Responsible for on call rotation as scheduled, including after hours, weekends, holidays, and office closures.
8. Provide mobilized advocacy services by either transporting clients or traveling to off-site venues to offer victim services.
9. Provide trauma informed support, accompaniment, and advocacy through the court system. Serve as a liaison with the legal system, (i.e., attorneys, magistrates, police, probation, and judges.)
10. Develop and maintain a thorough understanding of PFAs (Protection from Abuse) orders and the enforcement of such.
11. Develop and maintain a thorough understanding of human trafficking and its impact on the communities of Adams and York County, including providing direct services to human trafficking victims and community outreach.
12.  Attend all necessary and appropriate meetings, seminars, and trainings geared to increase effective client services and provide instruction about domestic violence issues as assigned.
13. Participate in community education through public speaking as a Safe Home representative and advocate as assigned.
14. Develop and maintain good working relationships with other social service providers to assist in inter agency referrals.
15. Participate in domestic violence and human trafficking outreach and awareness events as assigned.
16. Attend all program mandated professional development events, including meeting all continuing education requirements.
17. Demonstrate strong crisis management and de-escalation skills.
18. Must have demonstrated ability to counsel and communicate in a tactful and appropriate manner with traumatized individuals.
19. Must be familiar with community resources and knowledgeable about options available to victims and survivors of domestic violence and human trafficking.

UPLOAD COVER LETTER AND RESUME HERE

UPLOAD COVER LETTER AND RESUME HERE

POSITION SUMMARY

YWCA Safe Home is a program that serves victims of Domestic Violence and Human Trafficking and aims to empower program participants to achieve their self-defined goals. The Housing Counselor/Advocate works directly with clients who are in a state of housing instability because of their victimization. Duties include, but are not limited to, safety planning, an improved sense of self-worth, self-sufficiency, and permanent housing in a safe, stable environment. The Housing Counselor/Advocate is required to meet regularly (no less than monthly) with the program participants to monitor, advocate, and intervene on the formalized service plan. The Housing Counselor/Advocate works collaboratively with Safe Home staff and must be able to contribute and work well in a group setting. The Housing Counselor/Advocate is a mandated reporter of suspected child abuse as defined by PA Child Protective Services Law.

ESSENTIAL REQUIREMENTS

1. Bachelor’s Degree in Social Work, Human Services, or a related field and/or equivalent experience.  A combination of education and experience may be considered.
2. Must have knowledge of domestic violence, sexual assault, human trafficking, and other serious crimes and their impact on victims.
3. Must pass criminal background check(s).
4. Must have valid Driver’s License and have access to reliable transportation.
5. Must travel in inclement weather, as needed.
6. Must observes safety and security procedures.
7. May require evening and weekend hours/travel for client services.
8. May be required to report to work in either Safe Home’s Hanover or Gettysburg office.
9. Must be well organized and adaptable to changes in daily schedules and the work environment.
10. Proficient in the use of Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.
11. Must attend all program mandated professional development events, including meeting all continuing education requirements.
12. Must have demonstrated ability to counsel individuals in crisis.
13. Must be familiar with community resources and knowledgeable about options available to victims and survivors of domestic violence and human trafficking.
14. Successful completion of the Pennsylvania Coalition Against Domestic Violence (PCADV) training as well as training specific to Rapid Rehousing Program Model, upon hire.
15. Must have demonstrated ability to counsel and communicate in a tactful and appropriate manner with traumatized individuals.
16. Must have demonstrated ability to work in a professional, respectful, and diverse workplace environment.
17. Must maintain professional working relationships with people of differing backgrounds, ages, maturity, abilities, races, colors, creeds, genders, ancestry, national origin, marital status, sexual orientation, religion, socio-economic status, and experiences.
18. Must be able to show respect and sensitivity for cultural differences.  Treats people with respect; works with integrity and ethically; upholds organizational values.
19. Must be an effective written and verbal communicator, and able to draft documents in a clear and concise manner free of grammatical or other mistakes.
20. Requires ability to maintain confidentiality, and to make appropriate decisions in crisis situations.
21. Must be able to keep necessary documentation, both written and computerized as required case notes, safety/goal plans, referrals, time entry, mileage, and expenses.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Intervene at the client level to provide or coordinate the delivery of direct services to participants and their families.
2. Screen participants during the intake process to ensure they meet eligibility requirements and will benefit from services provided in the program.
3. Conduct a face-to-face assessment and understand the client as a whole person and understand the connection between physical, environmental, behavioral, social, and economic factors.
4. Support the development of an individual plan collaboratively with participant that includes appropriate goals, objectives, and timeframes.
5. Implement the service plan by working collaboratively with participant and other social service agencies as appropriate.
6. Provide intensive case management services to assist program participants in reaching goals outlined in service plan.
7. Conduct inspections of participants’ prospective housing to ensure it meets the minimum requirements outlined by HUD.
8. Advocate for resources to meet the need for services and ensure that services are delivered while maintaining sensitivity to participant’s concerns.
9. Help participants prepare to exit the program by planning with other service providers as appropriate and help provide follow-up services as needed.
10. Complete follow-up contact with previous program participants.
11. Develop and maintain a thorough understanding of Protection from Abuse (PFAs) orders and enforcement of such, including providing support, accompaniment, and advocacy through the court system.
12. Intervene at systems level to support existing services and to expand and improve access to needed services.
13. Maintain knowledge of resource availability and service costs.
14. Identify gaps in service or systems within or outside of the agency with the support of the Case Manager.
15. Professionally conduct services, ensuring strict confidentiality of participants.
16. Attend all events, meetings, committees/task force meetings, and community events as deemed appropriate by Supervisors, Assistant Director, Program Director, and/or Executive Director.
17. Responsibly and timely complete check/petty cash requests after verifying eligibility, manages check disbursements, and securely distributes program funds.
18. Seek feedback from colleagues and supervisor when it is in the best interest of the client.
19. Responsible for maintaining accurate and complete records of hotline calls, in person options counseling, legal proceedings, referrals, emergency housing, transportation, meetings, training sessions, and speaking engagements.
20. Complete and maintain required documentation, both in Efforts to Outcome (ETO) software and paper files.

UPLOAD COVER LETTER AND RESUME HERE

Van Driver

E-mail Resume Here

Van Driver:

The YWCA Hanover is currently looking for van drivers to drive our school-age kids. Vans are 10 passenger vans and owned by the Hanover YWCA. During the school year, van drivers transport kids in grades kindergarten thru sixth grade to and from school, within three local school districts. The hours during the school year would be approximately 7:00 am-8:45 am and again after school from approximately 2:00 pm-3:45 pm. Additional hours are available throughout the summer to help drive the summer camp kids to and from field trips.

Qualifications:

• At least 21 years old
• Valid PA Drivers License
• High School Diploma/GED
• 4 clearances (PA Criminal, Child Abuse, FBI, and NSOR)
• 2 recommendation letters
• Physical with TB test
• 2500 hours documented experience working with children

Submit Resume and Cover Letter Here

POSITION SUMMARY

This position offers; Competitive Pay, a Cell Phone Stipend, an On-Call Stipend, and a Generous Benefits Package!

YWCA Safe Home is a 501(c)(3) non-profit dedicated to providing direct services to victims of domestic violence and human trafficking in Adams and York Counties. Safe Home strives to empower clients to achieve their self-defined goals and to support their ability to obtain and maintain their personal safety. The Client Advocate Supervisor will participate in the overall management of a comprehensive program for victims of domestic violence in our Gettysburg office, including the direct supervision of three or more client advocates.

ESSENTIAL REQUIREMENTS

• Bachelor’s Degree in human services, management, office administration, or other related discipline and/or 3-5 years’ experience managing/supervising professionals.
• Completion of the Pennsylvania Coalition Against Domestic Violence (PCADV) training, upon hire.
• Must actively participate in ongoing training and continuing education as needed.
• Must have demonstrated the ability to organize and maintain a professional, respectful, and diverse workplace environment.
• Must be well organized and adept at staff management, record keeping, and time management.
• Must be an effective written and verbal communicator.
• Proficient in the use of Microsoft Office products, including Excel, Word, and PowerPoint.
• Must be familiar with community resources and knowledgeable about options available to victims and survivors of domestic violence, human trafficking, and sexual assault.
• Must possess basic knowledge of domestic violence, sexual assault, human trafficking, and other serious crimes and their impact on victims.
• Requires ability to maintain confidentiality, and to make appropriate decisions in crisis situations.
• Upon hire, must pass a criminal background check.
• Must possess a valid driver’s license and have access to reliable transportation.
• May require driving in inclement weather.
• Must be able to meet clients after hours at office locations, hospitals, police stations, etc., as needed.
• Must be available to cover evening and weekend hours for the 24-hour crisis hotline.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage office workflow and advocate work products, delegating assignments and responsibilities, and maintaining Client Advocate schedules to ensure appropriate office coverage.
• Assess work performance and identifying areas that need improvement.
• Report performance records and evaluations to HR and senior management.
• Maintain personnel files.
• Set goals for employees and ensuring employees comply with organizational policies and mission.
• Monitor and ensuring that advocates meet initial and yearly training requirements.
• Approve time off and leave requests.
• Coordinate with the Client Advocate Supervisor for Safe Home’s Hanover office to ensure cohesive implementation of organizational goals, policies, and procedures across office locations.
• Provide coverage and back-up for Client Advocate Supervisor in Hanover.
• Oversee and monitor all on-call and after-hour services.
• Conduct client intake and follow-up interviews.
• Provide culturally competent and trauma-informed services to clients.
• Maintain client files.
• Attend weekly client case review and other agency-related meetings such as Support Groups, Task Force meetings, etc., when necessary.
• Work collaboratively with Safe Home employees and partnering agencies for client services/ referrals.
• Provide support, accompaniment, and advocacy through the court system. Serve as a liaison with the legal system (i.e. attorneys, magistrates, police, probation, and judges).
• Develop and maintain a thorough understanding of Protection from Abuse (PFAs) orders and the enforcement of such.
• Respond to community educational requests and participate in community education through public speaking as a Safe Home Representative and advocate.
• Responsible for co-planning, facilitating, and monitoring domestic violence events to include, but not limited to, Walk a Mile and Domestic Violence Awareness Month.
• Prepare monthly statistical, narrative, and other reports as directed.
• Complete and maintain required documentation in Efforts to Outcome (ETO) software, paper files, and internal databases.

• Attend all events, meetings, and community events as deemed appropriate by Assistant Director/Program Director/Executive Director.
• Other assigned duties related to VOCA funding, PCADV funding, or YWCA Hanover Management.